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211

Viktor E. Frankl, Man’s Search for Meaning (New York: Touchstone Books, 1984).

212

Hoover’s Online, www.hoovers.com.

213

Интервью в рамках исследования #1-E, с. 11.

214

Bernard H. Semler, Putting it all Together (Autobiography, Draft Version, 1998), 66.

215

Bernard H. Semler, “Measuring Operating Performance”, 1. Статья послана Б.Х. Семлером.

216

Интервью в рамках исследования #1-E, с. 3.

217

“How “Dr.” Ledder Cured Abbott labs: Abbott Labs Was A Sick Company…”, Forbes, August 1, 1975, 26; “Abbott Shapes Up”, Chemical Week, October 20, 1976, 20; “Abbott Labs: Adding Hospital Supplies to Bolster Drug Operations”, Business Week, July 23, 1979, 177; “Earnings Per Share for First Nine Months of 1980”, PR Newswire, September 17, 1980; “Robert A. Schoellhorn Report on Company at Annual Shareholders Meeting”, Business Wire, April 13, 1984; “Abbott: Profiting From Products That Cut Costs”, Business Week, June 18, 1984, 56.

218

Интервью в рамках исследования #1-G, с. 23.

219

Интервью в рамках исследования #2-E, с. 1.

220

Интервью в рамках исследования #2-F, с. 3.

221

Интервью в рамках исследования #11-H, с. 5, 9.

222

“Bold Banker: Wells Fargo Takeover Of Crocker Is Yielding Profit But Some Pain”, The Wall Street Journal, August 5, 1986, 1.

223

Интервью в рамках исследования #11-H, с. 5, 9, 16.

224

Интервью в рамках исследования #11-H, с. 5, 9.

225

Интервью в рамках исследования #11-H, с. 10.

226

“Managing: Carl E. Reichardt, Chairman, Wells Fargo & Co.”, Fortune, February 27, 1989, 42; “A Banker Even Keynes Might Love”, Forbes, July 2, 1984, 40; “Bold Banker: Wells Fargo Takeover Of Crocker Is Yielding Profit But Some Pain”, The Wall Street Journal, August 5, 1986, 1.

227

Gary Hector, Breaking The Bank: The Decline of BankAmerica (Little Brown & Company, 1988), 72.

228

Author experience in the early 1980s.

229

“Asset or Liability”, Barron’s, October 20, 1986, 13, “BankAmerica Reports a Small Profit”, The Wall Street Journal, January 22, 1988, 4.

230

“Another Bout of Anxiety Over Bank of America”, Business Week, August 19, 1985, 33.

231

“Things Are Adding Up Again at Burroughs”, Business Week, March 11, 1967, 192; “Anatomy of a Turnaround”, Forbes, November 1, 1968, 25; “How Ray Macdonald’s Growth Theory Created IBM’s Toughest Competitor”, Fortune, January 1977, 94.

232

“Things Are Adding Up Again at Burroughs”, Business Week, March 11, 1967, 192; “The Burroughs Syndrome”, Business Week, November 12, 1979, 82.

233

“The Burroughs Syndrome”, Business Week, November 12, 1979, 82.

234

“Rubbermaid: TWST Names Award Winners Home Products: TWST names Stanley C. Gault, Chairman & CEO, Rubbermaid Inc. for Gold Award, Home Products”, The Wall Street Transcript, April 18, 1988.

235

“Rubbermaid: Features: Marketing: The Billion-Dollar Dustpan”, Industry Week, August 1, 1988, 46; “Quality of Products”, Fortune, January 29, 1990, 42.

236

“Rubbermaid: Rubbermaid’s impact: new stick items plentiful as vendors ‘spruce up’ household cleaning utensils”, Housewares, January 1, 1990, 78.

237

“Chrysler’s Next Generation”, Business Week, December 19, 1988, 52.

238

Lee Iacocca with William Novak, Iacocca: An Autobiography (Bantam, 1984), 161.

239

Lee Iacocca with William Novak, Iacocca: An Autobiography (Bantam, 1984), 162, 163, 170, 199.

240

Lee Iacocca with William Novak, Iacocca: An Autobiography (Bantam, 1984), 196.

241

“Iacocca Hands over the Keys to Chrysler”, Investor’s Business Daily, January 4, 1993, Business, 1.

242

“Mea Culpa”, The Wall Street Journal, September 17, 1990, 1.

243

“Chrysler to Buy Aircraft Maker”, The Wall Street Journal, June 20, 1985, 12.

244

“How Chrysler’s $30,000 Sports Car Got Sideswiped”, Business Week, January 23, 1989, 68.

245

“The Game’s Not Over”, Forbes, April 30, 1990, 76.

246

“Into a Skid”, The Economist, June 16, 1990, 70; “After the Departure”, Fortune, July 2, 1990, 55; “Can Iacocca Fix Chrysler Again”, Fortune, April 8, 1991, 50.

247

Robert A. Lutz, Guts: The Seven Laws of Business that made Chrysler the World’s Hottest Car Company (John Wiley & Sons, Inc., 1998), 27.

248

“The Studied Gamble of Pitney Bowes”, Dun’s Review, February 1967, 30.

249

“Tough Choice”, Forbes, May 15, 1965, 18.

250

“Tough Choice”, Forbes, May 15, 1965, 18.

251

“Tough Choice”, Forbes, May 15, 1965, 18.

252

“Fancy Footwork: Manager’s Handbook”, Sales and Marketing Management, July 1994, 41.

253

“Pitney Bowes: Jumping Ahead by Going High Tech”, Fortune, October 19, 1992, 113; “Changes in Tax Law and Its Effects on Leasing Equipment”, Advantage, July 1988.

254

“Old-Line Selling for New Smokes Wins for Reynolds”, Business Week, February 20, 1960; International Directory of Company Histories (Chicago: St. James Press, 1991), 410.

255

“Voyage into the Unknown”, Forbes, December 1, 1971, 30; Bryan Burrough & John Helyar, Barbarians at the Gate (New York: Harper Collins, 1991), 51.

256

“Voyage into the Unknown”, Forbes, December 1, 1971, 30; Bryan Burrough & John Helyar, Barbarians at the Gate (New York: Harper Collins, 1991), 51.

257

When Marketing Takes Over at R.J.Reynolds”, Business Week, November 13, 1978, 82; “Voyage into the Unknown”, Forbes, December 1, 1971, 30. R.J.R. приобрела McLean Industries в 1969 году и Aminoil менее года спустя. В статье, на которую мы ссылаемся выше (“When Marketing Takes…”), утверждается, что в 1978 году R.J.R. направила $580 млн в дополнение к $1,5 млрд, потраченным ранее. Таким образом, за десять лет они потратили более $2 млрд на Sea-Land. Чистый акционерный капитал в 1978 году был $2,6579 млрд в соответствии с Moody’s Report в 1979 году.

258

Bryan Burrough & John Helyar, Barbarians at the Gate (New York: Harper Collins, 1991), 62; “Cigarette Conglomerate”, Financial World, February 5, 1969, 4; “New Fields for Reynolds Tobacco”, Financial World, May 6, 1970, 13; “The Two-Tier Market still Lives…”, Forbes, March 1, 1974, 25; “R.J.Reynolds stops a slide in market share”, Business Week, January 26, 1976, 92.

259

“Voyage into the Unknown”, Forbes, December 1, 1971, 36.

260

Ken Iverson, Plain Talk (John Wiley & Sons, 1998), 54–59.

261

The Nucor Story, Page 5 (Document obtained from the Nucor Corporation) Chairman/Vice Chairman/President, Vice President/General Manger, Department Manager, Supervisory/Professional, Hourly Employee.

262

Richard Preston, American Steel (New York: Avon, 1991), 4–5.

263

Jeffrey L. Rodengen, The Legend of Nucor Corporation (Write Stuff, 1997), 73–74; The Nucor Story (Nucor web site)/Egalitarian Benefits, August 22, 1997.

264

Интервью в рамках исследования #7-G, c. 4.

265

“Maverick Remakes Old-Line Steel: Nucor’s Ken Iverson…”, Industry Week, January 21, 1991, 26.

266

Ken Iverson, Plain Talk (John Wiley & Sons, 1998), 14.

267

Richard Preston, American Steel (New York: Avon, 1991), 5.

268

“Hot Steel and Good Common Sense”, Management Review, August 1992, 25.

269

John Strohmeyer, Crisis in Bethlehem (Pittsburgh: University of Pittsburgh Press, 1986), 34.

270

John Strohmeyer, Crisis in Bethlehem (Pittsburgh: University of Pittsburgh Press, 1986), 30–35, 86.

271

Hoover’s Online, Moody’s Reports.

272

Hoover’s Online, Moody’s Reports.

273

Jeffrey L. Rodengen, The Legend of Nucor Corporation (Write Stuff, 1997), 101.

274

Report of Darwin E. Smith to The Stockholders And The Men And Women Of Kimberly-Clark Corporation (no source citation), February 28, 1972.

275

Интервью в рамках исследования #5-E, c. 10.

276

“Rae Takes On Paper Industry’s Tough Lone Wolf”, The Globe and Mail, July 20, 1991, B1.

277

First Inaugural Address, March 4, 1933, Gorton Carruth and Eugene Ehrlich, The Harper Book of American Quotations (Harper & Row, 1988), 230.

278

drugstore.com – форма 10K от 28.02.2000, с. 28: “Чистый убыток $123,9 млн с момента основания до 2 января 2000 года. Мы полагаем, что будем продолжать нести убытки (операционная и чистая прибыль будет отрицательной) в течение следующих четырех лет (а может, и дольше) и уровень убытков будет значительно выше. Мы планируем значительно увеличить наши операционные расходы, поскольку мы планируем проводить больше маркетинговых мероприятий и увеличить затраты на рекламу…»

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